Extended opening hours for GP practices in Welwyn Hatfield: Have your say

Extended opening hours for GP practices in Welwyn Hatfield: Have your say

East and North Herts Clinical Commissioning Group and NHS England are seeking your views about extending the opening hours of most GP practices in the Welwyn and Hatfield area.

Currently most GP practices in Welwyn and Hatfield are open between 8am and 6.30pm Monday to Friday.  These are referred to as “core contracted hours”. Most practices are also open for longer hours on one or two weekdays and some Saturday mornings. These are referred to as “extended hours appointments”.

We aim to provide a service to start in April 2018 whereby these “extended hours appointments” are offered every weekday evening and at weekends depending on local demand for ALL patients regardless of which surgery they are registered at.

This “extended hours service” could mean visiting a nearby practice other than your registered practice and seeing a clinician from another practice rather than one from your own surgery.

In the Welwyn and Hatfield area, the Urgent Care Centre at the New QEII hospital will continue to provide urgent medical care 24 hours a day, seven days a week.

Any new arrangements would come into effect from April 2018.

Giving your views

If you are registered with a practice in Welwyn Hatfield (except Spring House Medical Centre), you can complete the survey online at: https://www.surveymonkey.co.uk/r/extendedhoursWelHat

If you are registered with Spring House Medical Centre, we ask that you complete both the extended hours survey and some additional questions on changes to Spring House at: https://www.surveymonkey.co.uk/r/SpringHouseMedCentre

Alternatively you can request paper copies of the survey for additional members of your household by emailing: engagement@enhertsccg.nhs.uk or calling: 01707 685 140

The survey will close at 5pm on Friday 18th August 2017 and your responses will be kept confidential and anonymous.

Following the close of the survey, we will look at all of the responses and use your feedback to see how we can ensure services continue to meet your needs.

If you have any questions about this engagement, or require support in completing the survey please call: 01707 685 140 or email: engagement@enhertsccg.nhs.uk  

Last modified: 

24 Jul 2017